Can you relate to the story of a father who went looking for a muscle-torso Spider-Man costume for his five year old's birthday. He had to crush his little man's hopes when he couldn't find it. What about the March break family who wanted to pack pirate hats for their cruise, or the working mom frantic for eight black cowboys hats for her daughter's dance recital?
The Parents tried the big box store, but it was off season. They tried the shopping malls, but the teenaged staff could have cared less. They tried on-line, but weren't sure about the sizing, the quality or the delivery time and pricing. Even after a year, they can't seem to find me or other small local costume shops.
I've had many
helpful people explain why I cannot be found. Get listed in Directories. Join the local business association. Your sign is unreadable. Offer to do crafts in libraries. Offer birthday parties in your store. You need to advertise here. You need to social media there. Offer delivery. Open 7 days a week. You need to network with other business owners. What about public relations? Donate in the community. Perhaps cross-promotions? Have an engaging window display. Better website optimization.
Was that all very boring and a blur to you. Me too!
The truth is I've done all that in spades. I wonder. Maybe I shouldn't be in business at all. Maybe this is not a product or service people want ... or maybe consumers just don't want to admit a truth. It's easier to go to the Big Box, be disappointed and complain.
This is not just a line about how my life depends upon it. In fact healthy communities filled with Social Services, Immigration, Economic Sustainability, Places of Faith, Retirement Homes, Schools, Charities, Entertainment, Public Green Spaces all depend on it. If you don't have small businesses paying taxes in and for your own community, what happens to that community?
It's all about structure and whose controlling it. The costume industry is controlled by a growing number of off-site manufacturers, large non-Canadian retailers, pop-up stores and on-line stores who who are here only for the Halloween season. It's bad news not just for me, but for you and your kids.
It means, practically speaking, that products ordered in January 2012 arrive between August - October 2012, and if under-ordered can't be re-ordered until January 2013. So if you can't find a Spider-Man costume this is why. Only small to medium sized Canadian-owned bricks & mortar stores like Fee Fi Fo Fun carry their inventory year round for you to see, touch and buy.
I can see parents rushing from their cars right in front of my store into the bakery next door. Their child is dragging his feet and pointing at us, but the parent does not look up. Some months later the parent are astounded and somewhat ashamed that they missed us. They really want to shop local and they really think our store is cool.
I understand stuff having raised three children and I am guilty of
sometimes taking the easy way too, but for a moment orient yourself
within your own communities. Purvey your small local retailers and I promise three things. 1. You will see the genuine article of positive growth within your community within five years. 2. You can feel pride that you are buying what you want to buy, not what is dictated for you to buy. 3. You will be a super-hero to your own family in your own community when you bring home that Spider-Man suit without having done much more than raising your eyes to main street level.
We are Fee Fi Fo Fun, offering helium balloons costumes in Mississauga in a friendly store with knowledgeable staff all-year-round. We have wigs, moustaches, prosthetics, crazy hats, career wear, Medieval Times, Pirate, Princess, Goth Lolita, Faery, Super Hero, Steampunk, Canadian History, Venetian Masks, Ready Made costumes and great ideas ... Drop into our store in Clarkson Village or see our wares at www.feefifofun.ca